support > faq
A1. - In order to provide you with maximum flexibility in implementing music into your website, you will receive 30 or more files for each music track (song) comprised of: a full stereo mix and at least four sub-mixes (subsets of the instruments that make up the full mix) or 'stems'. If you are purchasing the "NS" or No-Stems version of a song, you will just receive the stereo full-mixes, for a total of 6 files. Each set of music tracks is provided in two formats - . mp3 and .swf (Flash). The .swf formats are pre-looped and need only be 'called' (downloaded or streamed) from your website server to play (it is assumed that you know how to program the small amount of code required to load a .swf for playback on your website). You may also use the .mp3 formats, however, you need to know how to create loops with Flash or other playback method to have the music loop seamlessly. In addition, you will receive three bandwidth versions of each music track using the following settings: 160 kbps, 128 kbps and 80 kbps. If you need faster load-times, we suggest using one of the lower bandwidth versions (or if you are loading multiple stems for automated re-mixes, etc.). As for the very cool four-channel demo mixer-player on the website - sorry, we do not include that with your purchase - it is only displayed on the website as a way for you to hear the possible variations you can create with the included stems.
A2. - While it is true that our songs cost more than some other music library tracks or a typical .mp3 song-download, you are receiving more than just a simple licensed music track (and in the case of a service like iTunes, you are not paying for a license to use that song on a commercial website or video). Unlike most other music libraries, which only offer music tracks with a defined beginning and end, EZ Edit Music songs are specially composed and pre-edited to loop seamlessly on your website or video. Furthermore, you also receive four (or more) 'stems' or sub-mixes that you can use to create your own mixes or variations, which can be automated with code to create different mixes when visiting various pages on your website, as an example. In addition, our songs were specifically composed for background usage on websites - both in regard to musical style and orchestration. Not only are you getting music that is equal to hiring a professional composer for online media, you are also not having to hire a sound editor to create loops from existing songs, as well as convert them to Flash and .mp3 in multiple bandwidth formats, which could easily cost you far more than you paid for the EZ Edit Music song license itself. We want to make it EASY for your website programmer to quickly add music to your website without requiring any audio editing whatsoever.
A3. - Not using the license provided on this website. You should keep in mind that we are pricing and licensing our music with a specific 'license' that is for a specific use - i.e. one website or online video. If you were to hire a composer to create the same type of music track, you would likely be paying ten times the price of an EZ Edit Music track or more. As such, we require you to submit the URL of the website for which you intend to use the song you are licensing. You may, of course, license more than one song for the same URL/website. If you are interested in licensing one or more of our songs for another usage - such as film, television, games, etc., please contact us and we will be happy to discuss other licensing options for your project.
A4. - No. When you license a song from EZ Edit Music, you are allowed to use it for as long as your website remains active - even if you redesign the website (using the same URL as the original license); and the license covers it to be used anywhere in the world.
A5. - No. Again, we are offering a relatively inexpensive license per song that is to be used for only one website or online video. You may certainly pay an additional licensing fee to use the same song on an additional URL/website or video - i.e. one fee for each URL/website or video. While we are allowing you to download the song, we would hope that you abide by your signed agreement to use it as provided by the terms of our licensing agreement.
A6. - Please bear in mind that our licensing fees are based upon internet background music usage, and because you are licensing the music for a specific usage, you are not permitted to use the music for any other purpose besides background music for a website. Should you want to use the music for another purpose, we would be happy to discuss other possible licensing arrangements with you. Please for more information.
A7. - Because our songs are designed to conform to bandwidth limitations for the internet, we will provide you with:
- - one stereo full-mix (.mp3 and .swf formats)
- - four stereo stems or sub-mixes derived from the stereo full-mix in .mp3 and .swf formats (not included with the "NS" or no-stems package)
- - for songs marked with an (*), an additional "no lead" stereo mix (not included with the "NS" or no-stems package or the 'One-Shots' libraries).
- - multiple bandwidth versions of each file (160 kbps, 128 kbps, 80 kbps)
A8. - The term, "stem" refers to a sub-mix element of a full mix. In otherwords, if a full mix is made up of drums, bass, guitar, piano and synth, a 'stem' might be just the drums. Another stem could be piano and synth mixed together. All of the four stems you will receive can be played back in sync with each other to re-create the full mix.
A9. - The first thing to mention is that in order to make it "EZ" (easy) for a website programmer to automate a re-mix of the music track without having to adjust the volume settings for each stem (in order to re-create the 'full-mix' version), we have built the stems at their actual recorded volume in the full-mix, some of which may have been musically balanced at low volume levels. Therefore, should you desire to increase the volume level for a particular stem, you can either (a) lower the relative volume levels for the other stems or (b) re-edit the stem by opening it in an audio editing application, adjusting the gain or 'normalize' the audio, then re-export to the file format of your choice. There are several informative articles on the topic of preparing audio for internet streaming available on the If you would like our assistance in editing the stems, please feel free to .
A10. - We have found that for background music, and in order to keep loading times reasonable for your website, it is best to keep the songs under one minute. Therefore, our songs range from about 40 seconds to one minute on average. If you are not using a loop function for the music, it can be edited in an audio editing application to repeat by placing copies of the audio end-to-end to make a longer track. Please also keep in mind that using multi-track combinations of the included 'stems' (sub-mixes) and some creative scripting/coding that mutes and un-mutes the stems, you can create a music track that varies in orchestration over time, thus creating a music track that will not sound the same when played for longer than one minute. If you still require longer duration music tracks, please consider licensing one of our non-looping "One-Shots" music tracks, which average about 1:45-2:00 (minutes) in duration.
A11. - Yes. For those songs that include an extra version without the melody (indicated as "no_lead"), you will see an asterisk (*) next to the song title. We did not include this extra version for all of the songs, as most songs were produced without a prominent melody; so the decision as to whether to include this extra version was made based on the musical content of each song. Keep in mind that you will also receive four stems (for each and every song we license) that can be re-mixed as desired to achieve many variations in orchestration; so that you can not only eliminate the melody, but also other instruments (such as the drums and percussion, for example) if you like.
A12. - No. All of our music tracks have been tested to loop seamlessly from the end back to the beginning, using 'digital zero' cross-points. When streaming an .mp3 music track over the internet, there can occur a software '.mp3 decoder delay' that can interfere with the seamless looping of a music track as a result of the processing time needed to decode an .mp3 file. However, depending on how knowledgeable your website programmer is, he or she may have (a) either not compensated for the slight delay created when using an .mp3 version of the file or (b) you are not using the .swf version which eliminates this problem. There are also techniques for compensating for audio gaps by making appropriate audio looping settings from within a Flash authoring application. Whenever possible, for simplicity, we suggest using the .swf version.
A13. - Our licensing fee is based upon internet usage; however, we would be happy to discuss making a special licensing arrangement with you to meet your needs for music in whatever type of media you want, which might require a different licensing fee based upon the media and type of usage desired. Please go to the ‘’ page and e-mail us at the "licensing" link, and we will get back to you to discuss your licensing needs.
A14. - Absolutely. Please for more information.
A15. - Because we are providing you with a direct software download link upon payment, and because the terms of our licensing agreement state that your payment is non-refundable, after agreeing to the licensing terms and processing your payment, all purchases will be non-returnable and non-refundable. Practically speaking, there is no way for us to determine that you have deleted a download from your computer, and thus we cannot verify that you have done so, making returns impractical. However, we do want to make sure you have received your product and if for any reason you are unable to access your download(s) after payment has been processed, please contact us immediately so that we can verify your purchase and provide you with access to your download(s) by other means if necessary. In addition, once a song has been purchased/licensed from us, it will be available in your account for future access. We reserve the right to limit the term for access to previously purchased music tracks, but you will always have a reasonable period of time to access your licensed music tracks for download.
A16. - No. We have included the mixer on the website to help give you an idea of what you can do yourself by re-mixing any combination of the four stems included with each song. In practical use, you will probably not need a mixer to play background music anyway, but can still create new mixes using Flash as a platform or other method.
A17. - We now offer our "One-Shot" song libraries which have a composed beginning and ending and last approximately 1:45-2:00 (minutes) in duration. Our other looping music tracks can also be set not to loop. Simply have your web-programmer/designer import the .mp3 version(s) and disable looping; and/or set a fade-out to trim the song to any desired length.
A18. - The voice-over you are hearing is a type of 'digital watermark' used to prevent illegal copying of our songs from our website. Do not worry, it is not part of the song you are downloading. You will only hear the music and not the voice-over when you purchase/license a song.